How do I connect a Support & Service Management MCP server to Claude Desktop or Cursor?

To install a Support & Service Management MCP server, select your desired server from the directory, copy the JSON configuration snippet, and add it to your client config file (such as claude_desktop_config.json or .cursor/mcp.json).

Are Support & Service Management MCP servers free to use?

Yes, all Support & Service Management MCP servers listed in this directory are open-source and free to integrate into compatible Model Context Protocol clients.

40 Support & Service Management MCP Servers

Q: What are Support & Service Management Model Context Protocol (MCP) servers?

Model Context Protocol (MCP) servers in the Support & Service Management category allow AI assistants (such as Claude Desktop, Cursor, Windsurf, and Cline) to connect directly to support & service management tools, APIs, and databases without manual copy-pasting.

Discover 40 Support & Service Management MCP servers for AI agents. Browse, compare, and install Model Context Protocol tools that connect Claude, Cursor, and other clients to support & service management capabilities. Popular picks include MCP Atlassian, Changeoracle, Freshdesk MCP.

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MCP Atlassian

sooperset

MCP server for Atlassian products (Confluence and Jira). Supports Confluence Cloud, Jira Cloud, and Jira Server/Data Center. Provides comprehensive tools for searching, reading, creating, and managing content across Atlassian workspaces.

1 0 0

Changeoracle

ChangeOracle - 10 change management tools: CAB workflow, risk, impact, post-implementation.

2 0 0

Freshdesk MCP

effytech

MCP server that integrates with Freshdesk, enabling AI models to interact with Freshdesk modules and perform various support operations.

0 0 0

MCP Itglue

selic

MCP server for IT Glue, the MSP documentation platform. Semantic vector search over documentation, document and flexible-asset read/write, role-based access control, and bring-your-own-key support.

2 0 0

Jira Alerts (JSM Operations)

MCP server for Jira Service Management Operations — alerts, on-call schedules and responders

0 0 0

Jira MCP

raalarcon9705

Full-featured open source Jira & Confluence MCP server with 24 tools: issue CRUD, sprint lifecycle, comments, transitions, user management, and wiki pages.

1 0 0

Yandex Tracker MCP

aikts

MCP Server for Yandex Tracker. Provides tools for searching and retrieving information about issues, queues, users.

2 0 0

Jira MCP

nguyenvanduocit

A Go-based MCP connector for Jira that enables AI assistants like Claude to interact with Atlassian Jira. This tool provides a seamless interface for AI models to perform common Jira operations including issue management, sprint planning, and workflow transitions.

3 0 0

Casemargin MCP Server

Turn a support ticket into a structured case brief, or score its L2 escalation readiness.

1 0 0

Mainstreet MCP

Free small-business starter kit: hours, services, FAQs, booking and inquiries from one YAML file.

0 0 0

Zendesk MCP

Zendesk MCP: 14 tools for AI agents — create, search, assign, comment, and close support tickets.

0 0 0

Autotask

MCP server for Kaseya Autotask PSA — companies, tickets, projects, time entries, and more.

2 0 0

Autotask

MCP server for Kaseya Autotask PSA — companies, tickets, projects, time entries, and more.

1 0 0

Rootly MCP Server

Rootly-AI-Labs

MCP server for the incident management platform Rootly.

1 0 0

Quickchat AI MCP

incentivai

Launch your conversational Quickchat AI agent as an MCP to give AI apps real-time access to its Knowledge Base and conversational capabilities.

3 0 0

MCP Tomticket

TomTicket helpdesk MCP: tickets, replies, time, customers, chats, and KB

0 0 0

Invgate Service Desk MCP

tracegazer

MCP server for InvGate Service Desk: 96 tools across 11 domains (incidents, users, knowledge base, assets, custom fields, workflows, time tracking), read-only by default with opt-in writes.

2 0 0

Syncro

MCP server for Syncro MSP — customers, tickets, assets, invoices, and more.

0 0 0

Syncro

MCP server for Syncro MSP — customers, tickets, assets, invoices, and more.

0 0 0

HaloPSA

MCP server for HaloPSA — clients, tickets, and PSA workflows via the HaloPSA REST API.

1 0 0

Crisphive MCP

Field service management for AI agents: booking, scheduling, dispatch, work orders, CRM, fleet.

0 0 0

SuperOps

MCP server for SuperOps unified PSA+RMM — clients, tickets, assets, and more.

0 0 0

Jobber MCP

io.github.opsconduit

Customer-hosted, read-only MCP server for Jobber operations queries: owner action lists, overdue invoices, stale requests, estimates, jobs, and safe read-only GraphQL validation.

1 0 0

Jobber MCP Server

MCP server for Jobber (home services SaaS) — exposes tools for clients, jobs, invoices, and quote...

0 0 0

Jivosite MCP

MCP server for JivoSite API — chats, agents, visitors. 3 tools.

1 0 0

Freshdesk

MCP server for Freshdesk — tickets, contacts, companies, agents, groups, and knowledge base.

1 0 0

Incidentoracle

IncidentOracle - 12-tool incident management MCP: triage, BaFin DORA reporting, RCA.

1 0 0

Grounded Support Agent

Governed support MCP: answers only KB-grounded questions with citations, escalates the rest.

0 0 0

Agents Commons

Help desk for agents. Search questions. Read-only; writes are on /mcp if authorized.

0 0 0

Fieldproxy

Field service management: jobs, dispatch, invoices, quotes and building apps, confirm before change.

0 0 0

Pylon MCP

MCP server for Pylon customer support platform

2 0 0

Simple Support System MCP

MCP server for the Simple Support System helpdesk API: read, answer and move tickets.

0 0 0

Bmc Helix MCP

BMC Helix MCP Server

0 0 0

Zendesk MCP

michaelrice

MCP server for Zendesk. Read/write tools for tickets, comments, views, macros, users, groups, organizations, and time tracking; optional Help Center knowledge base and Git-Zen GitLab integration.

2 0 0

Bugherd MCP

Berckan

MCP server for BugHerd bug tracking. List projects, view tasks with filtering by status/priority/tags, get task details, and read comments.

0 0 0

ConnectWise PSA

ConnectWise PSA (Manage) MCP server — tickets, time entries, companies, configurations, BYOK

1 0 0

ConnectWise PSA

ConnectWise PSA (Manage) MCP server — tickets, time entries, companies, configurations, RBAC

1 0 0

Kaseya VSA

MCP server for Kaseya VSA RMM — agents, patches, procedures, alarms, tickets.

1 0 0

Kaseya BMS

MCP server for Kaseya BMS PSA — tickets, accounts, time entries, contracts.

0 0 0

Tickiti

Connect AI assistants to the Tickiti helpdesk API: tickets, queries, reports and admin.

0 0 0

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Frequently Asked Questions about Support & Service Management MCP Servers

Model Context Protocol (MCP) servers in the Support & Service Management category allow AI assistants (such as Claude Desktop, Cursor, Windsurf, and Cline) to connect directly to support & service management tools, APIs, and databases without manual copy-pasting.