Zendesk MCP

Zendesk MCP: 14 tools for AI agents — create, search, assign, comment, and close support tickets.

Quick Install

Automated & IDE Setup

Copy the AI prompt to install this server into Claude Code, Cursor, or another agent — or use 1-click editor setup below.

Add to Cursor Add to VS Code

Not yet automatically verified

We haven't yet run this listing's install command through our automated sandbox check. This isn't a red flag — we're steadily working through the catalog.

Manual Client & Custom JSON ConfigExpand JSON ▾

Client Config & Setup

Choose your client or environment

Target File:~/Library/Application Support/Claude/claude_desktop_config.json

claude_desktop_config.json

{
  "mcpServers": {
    "zendesk-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "@markusvankempen/zendesk-mcp-server"
      ]
    }
  }
}

💡 Paste the JSON block into your client's configuration file under mcpServers, then restart the application.

Documentation Overview

Zendesk MCP

Model Context Protocol (MCP) server for Zendesk Support — connect AI agents in Cursor, VS Code, Claude Desktop, watsonx Orchestrate, and IBM Code Engine to 14 ticket tools (create, search, assign, close, comments, metrics). Install: npx @markusvankempen/zendesk-mcp-server · pip install zendesk-mcp-server-py

zendesk · mcp · cursor · github-copilot · claude · ai-agents · customer-support · helpdesk · watsonx-orchestrate · typescript · python

Generic Zendesk integration for AI agents via the Model Context Protocol (MCP). Ships TypeScript and Python server implementations plus deployment examples for IDEs, IBM Code Engine, and watsonx Orchestrate.

Author: Markus van Kempen
Email: markus.van.kempen@gmail.com · mvk@ca.ibm.com
Website: markusvankempen.github.io
No bug too small, no syntax too weird.

Overview

Zendesk MCP exposes 14 support-ticket operations as MCP tools so AI agents in Cursor, VS Code, Claude Desktop, watsonx Orchestrate, and IBM Code Engine can manage tickets through natural language.

The core design solves requester attribution: tickets are created with the real customer as requester (not the API service account), so Zendesk email replies route correctly.

mermaid

graph TB
    subgraph clients [MCP Clients]
        Cursor[Cursor / VS Code]
        WxO[watsonx Orchestrate]
        CE[Code Engine / Remote]
    end

    subgraph servers [Servers]
        TS["TypeScript npm"]
        PY["Python FastMCP"]
    end

    ZD[Zendesk REST API v2]

    Cursor -->|stdio| TS
    WxO -->|stdio| PY
    CE -->|SSE| TS
    CE -->|SSE| PY
    TS --> ZD
    PY --> ZD

📖 Documentation hub → docs/ · MCP config examples → examples/mcp/ · Public vs private repo → docs/PUBLIC_REPO.md · Contributing → CONTRIBUTING.md · Security → docs/SECURITY.md

Documentation reference

Complete index of every markdown file in this repository.

Root

Document	Description
README.md	Project overview, quick starts, deployments summary (this file)
task.md	Original project requirements and reference notes

Core documentation (`docs/`)

Document	Description
docs/README.md	Documentation hub — start here
docs/ide/README.md	IDE setup — local `npx` + remote Code Engine
docs/reference/ARCHITECTURE.md	System design, stdio/SSE/WxO topologies, auth flow
docs/reference/TOOLS.md	All 14 MCP tools — parameters, returns, examples
docs/guides/SCENARIOS.md	Requester modes, role agents, 17 scenarios, E2E
docs/reference/FILES.md	Complete file inventory
docs/deployments/README.md	Deployment docs index

Package READMEs (`packages/`)

Document	Description
packages/zendesk-mcp-server/README.md	TypeScript/npm server — install, env vars, SSE mode, build from source
packages/zendesk-mcp-server-py/README.md	Python FastMCP server — setup, SSE mode, WxO import pointer

Deployment READMEs (`deployments/`)

Document	Description
deployments/vscode-extension/README.md	VS Code / Cursor / Open VSX extension — commands, settings, publish
deployments/code-engine/README.md	IBM Code Engine — Dockerfiles, SSE endpoints, remote MCP client config
deployments/code-engine/DEPLOYMENT-GUIDE.md	Code Engine — live deploy, test/admin UI, local vs deployed `mcp.json`
deployments/watsonx-orchestrate/README.md	WxO toolkit deploy, 4 role agents, scenario runner, CLI test commands

Quick navigation by topic

Topic	Start here
IDE setup (local `npx`)	docs/ide/README-local.md
IDE setup (Code Engine)	docs/ide/README-remote.md
Architecture & transports	docs/reference/ARCHITECTURE.md
Tool parameters & examples	docs/reference/TOOLS.md
WxO agents & test scenarios	docs/guides/SCENARIOS.md
Every file explained	docs/reference/FILES.md
npm / TypeScript server	packages/zendesk-mcp-server/README.md
Python / FastMCP server	packages/zendesk-mcp-server-py/README.md
IDE extension setup	deployments/vscode-extension/README.md
Code Engine deploy	deployments/code-engine/README.md
WxO deploy & E2E	deployments/watsonx-orchestrate/README.md

Repository layout

Code

zendesk-mcp/
├── docs/                         # Documentation hub
│   ├── README.md                 # Start here
│   ├── ide/                      # IDE setup guides (local + remote)
│   ├── reference/                # ARCHITECTURE, TOOLS, FILES
│   ├── guides/                   # SCENARIOS
│   └── deployments/              # Deployment index
├── packages/
│   ├── zendesk-mcp-server/       # TypeScript MCP server (npm)
│   └── zendesk-mcp-server-py/    # Python MCP server (FastMCP)
├── deployments/
│   ├── vscode-extension/         # VS Code / Cursor / Open VSX extension
│   ├── code-engine/              # IBM Code Engine (SSE) + mcp-client JSON
│   └── watsonx-orchestrate/      # WxO toolkit + 4 role agents
└── .github/workflows/            # CI + npm/marketplace publish

Quick start (TypeScript / npm)

server.ts

export ZENDESK_SUBDOMAIN=your-subdomain
export ZENDESK_EMAIL=agent@example.com
export ZENDESK_API_TOKEN=your_token

npx @markusvankempen/zendesk-mcp-server

Read the full README →View source on GitHub →

Related MCP Servers

View all in Communication View all alternatives

Reviews

No reviews yet — be the first to share how this listing worked for you.

Frequently Asked Questions about Zendesk MCP

Add the following block to your claude_desktop_config.json under mcpServers: "mcpServers": { "zendesk-mcp": { "command": "npx", "args": ["-y", "Zendesk MCP"] } }

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Technical Specs & Signals

CategoryCommunication

36Quality signal: Fair · 36/100How this signal is calculated ▾

Server availabilityNot measured

Not scored for repo-hosted servers — we can't reach the running server, only its GitHub page. Hosted MCP endpoints are health-checked live.

Verified ownership10/20

Documentation & tools16/30

Adoption & activity1/15

Community engagement0/10

A guidance signal from public completeness & health data — not a user rating. New listings start lower and rise as they add docs, get verified, and grow adoption. Signals we can't observe for a listing are skipped, not counted against it.

★ Featured

AllMCPs Server

The official MCP server for AllMCPs.com - submit and manage tools directly from your AI. The open directory for MCP servers. Connect Claude, Cursor, Windsurf, and AI agents to databases, tools, files, and APIs. Explore 10,000+ servers. AllMCPs is the premier, open directory for discovering, evaluating, and installing Model Context Protocol (MCP) servers to equip AI agents and LLMs with real-world superpowers.

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Explore more

More in 💬 Communication →Best MCP servers for Slack & Communication →Alternatives to Zendesk MCP →Install in Claude Desktop Install in Cursor Install in VS Code

Zendesk MCP

Zendesk MCP: 14 tools for AI agents — create, search, assign, comment, and close support tickets.

Quick Install

Automated & IDE Setup

Copy the AI prompt to install this server into Claude Code, Cursor, or another agent — or use 1-click editor setup below.

Add to Cursor Add to VS Code

Not yet automatically verified

We haven't yet run this listing's install command through our automated sandbox check. This isn't a red flag — we're steadily working through the catalog.

Manual Client & Custom JSON ConfigExpand JSON ▾

Client Config & Setup

Choose your client or environment

Target File:~/Library/Application Support/Claude/claude_desktop_config.json

claude_desktop_config.json

{
  "mcpServers": {
    "zendesk-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "@markusvankempen/zendesk-mcp-server"
      ]
    }
  }
}

💡 Paste the JSON block into your client's configuration file under mcpServers, then restart the application.

Documentation Overview

Zendesk MCP

Model Context Protocol (MCP) server for Zendesk Support — connect AI agents in Cursor, VS Code, Claude Desktop, watsonx Orchestrate, and IBM Code Engine to 14 ticket tools (create, search, assign, close, comments, metrics). Install: npx @markusvankempen/zendesk-mcp-server · pip install zendesk-mcp-server-py

zendesk · mcp · cursor · github-copilot · claude · ai-agents · customer-support · helpdesk · watsonx-orchestrate · typescript · python

Author: Markus van Kempen
Email: markus.van.kempen@gmail.com · mvk@ca.ibm.com
Website: markusvankempen.github.io
No bug too small, no syntax too weird.

Overview

The core design solves requester attribution: tickets are created with the real customer as requester (not the API service account), so Zendesk email replies route correctly.

mermaid

graph TB
    subgraph clients [MCP Clients]
        Cursor[Cursor / VS Code]
        WxO[watsonx Orchestrate]
        CE[Code Engine / Remote]
    end

    subgraph servers [Servers]
        TS["TypeScript npm"]
        PY["Python FastMCP"]
    end

    ZD[Zendesk REST API v2]

    Cursor -->|stdio| TS
    WxO -->|stdio| PY
    CE -->|SSE| TS
    CE -->|SSE| PY
    TS --> ZD
    PY --> ZD

Documentation reference

Complete index of every markdown file in this repository.

Root

Document	Description
README.md	Project overview, quick starts, deployments summary (this file)
task.md	Original project requirements and reference notes

Core documentation (`docs/`)

Document	Description
docs/README.md	Documentation hub — start here
docs/ide/README.md	IDE setup — local `npx` + remote Code Engine
docs/reference/ARCHITECTURE.md	System design, stdio/SSE/WxO topologies, auth flow
docs/reference/TOOLS.md	All 14 MCP tools — parameters, returns, examples
docs/guides/SCENARIOS.md	Requester modes, role agents, 17 scenarios, E2E
docs/reference/FILES.md	Complete file inventory
docs/deployments/README.md	Deployment docs index

Package READMEs (`packages/`)

Document	Description
packages/zendesk-mcp-server/README.md	TypeScript/npm server — install, env vars, SSE mode, build from source
packages/zendesk-mcp-server-py/README.md	Python FastMCP server — setup, SSE mode, WxO import pointer

Deployment READMEs (`deployments/`)

Document	Description
deployments/vscode-extension/README.md	VS Code / Cursor / Open VSX extension — commands, settings, publish
deployments/code-engine/README.md	IBM Code Engine — Dockerfiles, SSE endpoints, remote MCP client config
deployments/code-engine/DEPLOYMENT-GUIDE.md	Code Engine — live deploy, test/admin UI, local vs deployed `mcp.json`
deployments/watsonx-orchestrate/README.md	WxO toolkit deploy, 4 role agents, scenario runner, CLI test commands

Quick navigation by topic

Topic	Start here
IDE setup (local `npx`)	docs/ide/README-local.md
IDE setup (Code Engine)	docs/ide/README-remote.md
Architecture & transports	docs/reference/ARCHITECTURE.md
Tool parameters & examples	docs/reference/TOOLS.md
WxO agents & test scenarios	docs/guides/SCENARIOS.md
Every file explained	docs/reference/FILES.md
npm / TypeScript server	packages/zendesk-mcp-server/README.md
Python / FastMCP server	packages/zendesk-mcp-server-py/README.md
IDE extension setup	deployments/vscode-extension/README.md
Code Engine deploy	deployments/code-engine/README.md
WxO deploy & E2E	deployments/watsonx-orchestrate/README.md

Repository layout

Code

zendesk-mcp/
├── docs/                         # Documentation hub
│   ├── README.md                 # Start here
│   ├── ide/                      # IDE setup guides (local + remote)
│   ├── reference/                # ARCHITECTURE, TOOLS, FILES
│   ├── guides/                   # SCENARIOS
│   └── deployments/              # Deployment index
├── packages/
│   ├── zendesk-mcp-server/       # TypeScript MCP server (npm)
│   └── zendesk-mcp-server-py/    # Python MCP server (FastMCP)
├── deployments/
│   ├── vscode-extension/         # VS Code / Cursor / Open VSX extension
│   ├── code-engine/              # IBM Code Engine (SSE) + mcp-client JSON
│   └── watsonx-orchestrate/      # WxO toolkit + 4 role agents
└── .github/workflows/            # CI + npm/marketplace publish

Quick start (TypeScript / npm)

server.ts

export ZENDESK_SUBDOMAIN=your-subdomain
export ZENDESK_EMAIL=agent@example.com
export ZENDESK_API_TOKEN=your_token

npx @markusvankempen/zendesk-mcp-server

Read the full README →View source on GitHub →

Related MCP Servers

View all in Communication View all alternatives

Reviews

No reviews yet — be the first to share how this listing worked for you.

Frequently Asked Questions about Zendesk MCP

Add the following block to your claude_desktop_config.json under mcpServers: "mcpServers": { "zendesk-mcp": { "command": "npx", "args": ["-y", "Zendesk MCP"] } }

AllMCPs Directory Badge

Full Badge Customizer

Showcase your server listing on GitHub or your project documentation. Embed this dynamic SVG badge to highlight official listing status and live engagement.

Badge Style:

Live Dynamic SVG Preview

Markdown (GitHub README)

[![AllMCPs](https://allmcps.com/api/badge/zendesk-mcp?style=directory)](https://allmcps.com/mcp/zendesk-mcp)

HTML Embed

<a href="https://allmcps.com/mcp/zendesk-mcp"><img src="https://allmcps.com/api/badge/zendesk-mcp?style=directory" alt="Zendesk MCP on AllMCPs" /></a>

Technical Specs & Signals

CategoryCommunication

36Quality signal: Fair · 36/100How this signal is calculated ▾

Server availabilityNot measured

Not scored for repo-hosted servers — we can't reach the running server, only its GitHub page. Hosted MCP endpoints are health-checked live.

Verified ownership10/20

Documentation & tools16/30

Adoption & activity1/15

Community engagement0/10

★ Featured

AllMCPs Server

Explore Server →

Own this project?

Free dofollow backlink: add your website and place the AllMCPs badge on it — no claim needed. We detect it automatically and keep it verified as long as the badge stays live.

Claim & get free dofollow

Share & Embed

Add our SVG badge (dark/light directory styles) or embeddable widget to your site.

Explore more

More in 💬 Communication →Best MCP servers for Slack & Communication →Alternatives to Zendesk MCP →Install in Claude Desktop Install in Cursor Install in VS Code

Zendesk MCP

Quick Install

Client Config & Setup

Documentation Overview

Zendesk MCP

Overview

Documentation reference

Root

Core documentation (docs/)

Package READMEs (packages/)

Deployment READMEs (deployments/)

Quick navigation by topic

Repository layout

Quick start (TypeScript / npm)

Related MCP Servers

Reviews

Frequently Asked Questions about Zendesk MCP

AllMCPs Directory Badge

Technical Specs & Signals

AllMCPs Server

Own this project?

Share & Embed

Explore more

Zendesk MCP

Quick Install

Client Config & Setup

Documentation Overview

Zendesk MCP

Overview

Documentation reference

Root

Core documentation (docs/)

Package READMEs (packages/)

Deployment READMEs (deployments/)

Quick navigation by topic

Repository layout

Quick start (TypeScript / npm)

Related MCP Servers

Reviews

Frequently Asked Questions about Zendesk MCP

AllMCPs Directory Badge

Technical Specs & Signals

AllMCPs Server

Own this project?

Share & Embed

Explore more

Core documentation (`docs/`)

Package READMEs (`packages/`)

Deployment READMEs (`deployments/`)

Core documentation (`docs/`)

Package READMEs (`packages/`)

Deployment READMEs (`deployments/`)