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MCP Tomticket logo
Health: ActiveRecent health check succeeded.Last checked 9/7/2026, 8:14:39 PM

MCP Tomticket

User RatingsBe the first to rate and review this MCP server! Enrichment pendingWe haven’t run our AI enrichment pass on this listing yet, so the overview, use cases, and FAQ below may be sparse or missing. We work through the catalog over time — check back soon.
View RepositoryVisit Website

TomTicket helpdesk MCP: tickets, replies, time, customers, chats, and KB

Quick Install

Automated & IDE Setup

Copy the AI prompt to install this server into Claude Code, Cursor, or another agent — or use 1-click editor setup below.

Add to CursorAdd to VS Code
Not yet automatically verified

We haven't yet run this listing's install command through our automated sandbox check. This isn't a red flag — we're steadily working through the catalog.

Manual Client & Custom JSON ConfigExpand JSON â–¾

Client Config & Setup

Choose your client or environment
Target File:~/Library/Application Support/Claude/claude_desktop_config.json
claude_desktop_config.json
{
  "mcpServers": {
    "mcp-tomticket": {
      "command": "npx",
      "args": [
        "-y",
        "mcp-tomticket"
      ]
    }
  }
}

💡 Paste the JSON block into your client's configuration file under mcpServers, then restart the application.

Install Directory Badge Claim listing Alternatives💻 More in Developer Tools

Documentation Overview

mcp-tomticket

npm MCP Registry Glama

Servidor MCP para a API TomTicket v2. Lista, responde, lança horário e finaliza chamados e também cobre clientes, organizações, chats, departamentos e base de conhecimento.

Não existe endpoint de login. O Bearer Token é criado no painel: Administração → Configurações da Conta → API → Novo Token. Marque Pode criar e modificar dados para respostas, horário e finalização.

O token vai só em variável de ambiente. Nunca o commite.

Requisitos

  • Node.js >= 18
  • Token de API do TomTicket (conta Premium/Enterprise)

Instalação

Via npm (recomendado):

Terminal
npx mcp-tomticket

No Cursor (~/.cursor/mcp.json):

config.json
{
  "mcpServers": {
    "tomticket": {
      "command": "npx",
      "args": ["-y", "mcp-tomticket"],
      "env": {
        "TOMTICKET_TOKEN": "cole-o-token-aqui"
      }
    }
  }
}

Clone local:

bash
git clone https://github.com/glira/mcp-tomticket.git
cd mcp-tomticket
npm install
cp .env.example .env
# edite .env e cole o TOMTICKET_TOKEN
npm run build

Validação rápida (somente leitura):

Terminal
npm run smoke

Opcional — cria, comenta, responde e finaliza um chamado de teste com assunto [MCP TESTE]:

Terminal
npx tsx scripts/smoke.ts --write

Recarregue os MCPs em Settings → MCP. Exemplo local em .cursor/mcp.json.example.

Tools principais

ToolAção
tomticket_list_open_ticketsChamados abertos
tomticket_list_ticketsTodos, com filtros
tomticket_get_ticketDetalhe + respostas + horários
tomticket_reply_ticketResposta do atendente (start_date/end_date lançam horário)
tomticket_comment_ticketComentário interno
tomticket_finish_ticketFinaliza (time_work em minutos)
tomticket_start_status / tomticket_close_statusCronômetro de status
tomticket_create_ticketAbre chamado
tomticket_transfer_ticket / tomticket_assign_operatorTransferir / vincular atendente

Há também tools de clientes, organizações, chats, departamentos, KB e campos personalizados. Operações de escrita avisam que alteram produção. Finalizar um chamado exige atendente vinculado (tomticket_assign_operator).

Rate limit

A API aceita 3 requisições por segundo. O client aplica intervalo mínimo de 350 ms.

Variáveis

VariávelObrigatóriaDescrição
TOMTICKET_TOKENsimBearer Token do painel
TOMTICKET_BASE_URLnãoPadrão https://api.tomticket.com/v2.0

Licença

MIT

Read the full README →View source on GitHub →

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Reviews

No reviews yet — be the first to share how this listing worked for you.

Frequently Asked Questions about MCP Tomticket

Add the following block to your claude_desktop_config.json under mcpServers: "mcpServers": { "mcp-tomticket": { "command": "npx", "args": ["-y", "mcp-tomticket"] } }

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Technical Specs & Signals

Category💻Developer Tools
More technical detailsExpand â–¾
TransportSTDIO
RuntimeNode.js
Last updatedSep 7, 2026
Views0
Unique ViewsTotal visits recorded for this listing page on AllMCPs.
Installs0
Installs & Copy ActionsTotal times users copied install commands or configuration snippets for this server.
GitHub stars0
GitHub Star CountTotal stargazers on GitHub representing community popularity (0 stars).
35Quality signal: Fair · 35/100How this signal is calculated ▾
Server availabilityNot measured

Not scored for repo-hosted servers — we can't reach the running server, only its GitHub page. Hosted MCP endpoints are health-checked live.

Verified ownership10/20
Documentation & tools15/30
Adoption & activity1/15
Community engagement0/10

A guidance signal from public completeness & health data — not a user rating. New listings start lower and rise as they add docs, get verified, and grow adoption. Signals we can't observe for a listing are skipped, not counted against it.

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