Happy MCP Server

Model Context Protocol Server for the ServiceNow® Platform

A metadata-driven MCP server that auto-generates 480+ tools across 160+ tables, with multi-instance support, natural language search, and local script development.

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Migrating from servicenow-mcp-server? The npm package has been renamed to happy-platform-mcp and the Docker image to nczitzer/happy-platform-mcp. The old names are deprecated but will continue to work temporarily. Update your dependencies:

bash

Copy

# npm
npm uninstall servicenow-mcp-server && npm install happy-platform-mcp

# Docker
docker pull nczitzer/happy-platform-mcp:latest

Support

If you find this project useful, consider supporting its development. Contributions support Happy Technologies LLC.

• GitHub Sponsors
• Buy Me a Coffee

Features

• Multi-Instance Support — Connect to multiple ServiceNow® instances simultaneously with per-request routing
• OAuth 2.0 & Basic Auth — Per-instance Client Credentials, Resource Owner Password Credentials, and per-user Authorization Code with PKCE
• Intelligent Schema Discovery — Automatically discovers table structures and relationships at runtime
• 160+ Tables — Complete coverage including ITSM, CMDB, Service Catalog, Platform Development, and Flow Designer
• 55 MCP Tools — Generic CRUD operations that work on any table, plus specialized convenience tools
• Batch Operations — 43+ parallel operations tested successfully
• Local Script Development — Sync scripts with Git, watch mode for continuous development
• Natural Language Search — Query using plain English instead of encoded queries
• MCP Resources — 8 read-only resource URIs for quick lookups and documentation
• Background Script Execution — Automated server-side script execution via sys_trigger
• Service Catalog AI-Submission — Browse, inspect, and submit Service Catalog forms programmatically
• ServiceNow Docs Search — Optional GitHub-backed docs retrieval and local SQLite FTS search over official ServiceNowDocs markdown

Quick Start

Prerequisites

• Node.js 20+
• One or more ServiceNow® instances with REST API access
• Valid credentials for each instance

Install from npm

npx happy-platform-mcp

Or install globally:

npm install -g happy-platform-mcp

Install from Source

git clone https://github.com/Happy-Technologies-LLC/happy-platform-mcp.git
cd happy-platform-mcp
npm install
# Source checkout: use node src/cli.js <command>, or npm link first.
node src/cli.js instance list

Start the stdio server

After a global install, happy-platform-mcp with no arguments starts the stdio MCP server:

npm install -g happy-platform-mcp
SERVICENOW_INSTANCE=dev happy-platform-mcp

An MCP host can use the global command:

{
  "mcpServers": {
    "happy-mcp-server": {
      "command": "happy-platform-mcp",
      "env": { "SERVICENOW_INSTANCE": "dev" }
    }
  }
}

Or use npx with command: "npx" and args: ["-y", "happy-platform-mcp"]. From a source checkout, use node src/stdio-server.js; source CLI commands use node src/cli.js instance ....

Configure Instances

Recommended: register metadata with the local CLI

The CLI inherits the environment of the process that launches it. The CLI does not auto-load .env; .env loading applies to the server/stdio process only. For CLI use, export HAPPY_CONFIG_PATH in the shell (or set it in the MCP host environment when the host launches the CLI). The actual default registry path on every OS is <homedir>/.config/happy-platform-mcp/instances.json, using native path separators for that OS.

Credentials are prompted locally, masked, and stored in the operating system keychain. A new CLI-written version 1 registry contains instance metadata and canonical credentialRef values only; it does not contain plaintext credentials. Legacy plaintext registry files are read-only compatibility inputs, and the singular SERVICENOW_* environment fallback is retained only for backward compatibility.

happy-platform-mcp instance add
happy-platform-mcp instance list
happy-platform-mcp instance test dev
happy-platform-mcp instance update dev
happy-platform-mcp instance remove dev
happy-platform-mcp instance migrate

instance add prompts once for the credentials required by the selected auth mode and stores them before registering metadata. instance credential set is only for rotating an existing credential or completing a metadata-only MCP registration. instance update changes metadata only. Authentication changes require instance remove followed by instance add. Secret prompts never put values in command arguments, logs, or MCP messages. These prompts require an interactive local TTY. In non-TTY automation, use a pre-provisioned OS keychain entry and run metadata-only commands; the CLI will not read secrets from stdin or silently fall back to plaintext.

To select a different metadata registry for the CLI, export HAPPY_CONFIG_PATH before invoking it:

export HAPPY_CONFIG_PATH="$HOME/.config/happy-platform-mcp/instances.json"
happy-platform-mcp instance list

For an MCP server/stdio host, set the same variable in the host environment:

{
  "env": {
    "HAPPY_CONFIG_PATH": "~/.config/happy-platform-mcp/instances.json"
  }
}

HAPPY_CONFIG_PATH supports ~ and relative paths. For migration, automatic package-legacy -> user-registry migration is available only when the resolver selects the package-relative config/servicenow-instances.json as readPath and the distinct default user registry as writePath. HAPPY_CONFIG_PATH normally selects both readPath and writePath and must point to a metadata-only version 1 registry. If it points to a plaintext source (the same file), the CLI refuses before any keychain write; source bytes and keychain entries remain unchanged. Choose a distinct HAPPY_CONFIG_PATH target, or unset it for the automatic workflow. Never copy secrets into command arguments. For a non-package legacy source, use a controlled distinct source/target workflow or manually use instance add and the masked instance credential set prompt.

SN-Register-Instance normally applies a live registry reload and does not require a restart. Restart the MCP server only for docs-only mode or when the reload fails.

Legacy compatibility: config/servicenow-instances.json is a read-only legacy migration input. The singular SERVICENOW_* environment variables are the backward-compatible single-instance fallback only when no registry is available. The package-relative file is not the CLI's writable location.

Option B: Single Instance (legacy environment fallback)

cp .env.example .env
# Server/stdio only: set legacy SERVICENOW_* variables in .env.

Start the Server

# HTTP/SSE transport
npm run dev

# Stdio transport (for Claude Desktop)
npm run stdio

HTTP/SSE listens on 127.0.0.1 by default. To expose it through a reverse proxy or network interface, set both HAPPY_MCP_BIND_HOST and a high-entropy HAPPY_MCP_API_TOKEN; clients must send Authorization: Bearer <token>.

Verify

curl http://localhost:3000/health
curl http://localhost:3000/instances

# Required when HAPPY_MCP_API_TOKEN is set
curl -H "Authorization: Bearer $HAPPY_MCP_API_TOKEN" http://localhost:3000/health

Multi-Instance Routing

Every live ServiceNow operation accepts an optional instance parameter, except SN-Set-Instance, SN-Get-Current-Instance, and SN-Docs-*. Omitting it uses the current session client's implicit target. Explicit routing is required when overlapping work may target different instances or race with SN-Set-Instance; concurrent calls against one stable implicit target do not require it. Explicit calls are cached by instance name, so calls to the same named instance share that client.

At stdio startup, SERVICENOW_INSTANCE selects a named JSON entry when set; otherwise startup uses the entry marked "default": true, or the first configured entry if none is marked. HTTP sessions use the configured default or first entry. If the JSON file is missing, ServiceNow environment credentials can provide the single fallback instance. The "default": true flag is startup configuration. SN-Set-Instance changes only the current session client in memory; it never edits configuration, and a new MCP session or server starts from startup selection again.

// Uses this session client's current implicit target
await client.callTool({
  name: 'SN-Query-Table',
  arguments: { table_name: 'incident', limit: 10 }
});