Field service management for AI agents: booking, scheduling, dispatch, work orders, CRM, fleet.
Copy the AI prompt to install this server into Claude Code, Cursor, or another agent β or use 1-click editor setup below.
π‘ Paste the JSON block into your client's configuration file under mcpServers, then restart the application.
The official MCP (Model Context Protocol) server for the Crisphive API β agentic AI scheduling infrastructure for field operations.
Lets AI agents β Claude, ChatGPT, Gemini, Cursor or any MCP client β match schedules between customers and businesses and route crews to jobs by location, skills, and real-time availability: job booking & appointment scheduling, work-order tracking, availability from a live dispatch & scheduling engine, customer (CRM) sync, service catalogs, technician & crew rosters, geographic service territories and fleet β for trades and home services such as HVAC, plumbing, electrical, cleaning, appliance repair and property maintenance. Scheduling is constraint-based on a deterministic solver: the agent handles the conversation, the solver makes the decision β same inputs, same plan, never an LLM guessing at a calendar. Hosted remote server; nothing to install or run (this repository holds the documentation and registry manifest).
Connect (a chsk_test_ sandbox key is enough), then paste any of these straight
into your agent:
createCustomer β listJobRequestBookingWindows β createJobRequest β quoteJobRequest β confirmJobRequest)listEmergencyCandidates β previewEmergencyReschedule β commitEmergencyReschedule)listJobRequests β getTechnicianSchedule)
. Sick call β "Dmitri called in sick for tomorrow β re-staff his jobs
without moving any customer's appointment."
(previewAbsenceResolve β commitAbsenceResolve)The same prompts appear on every Crisphive listing and docs page, so what you see here is exactly the first-run experience everywhere.
β Full overview, tool table and one-click connect: https://crisphive.com/claude
Any MCP client that supports remote servers over Streamable HTTP β claude.ai, Claude Desktop, Claude Code, ChatGPT, Gemini CLI, Cursor, VS Code, Windsurf, Cline, Zed, LM Studio, β¦.
Settings β Connectors β Add custom connector, paste
https://api.crisphive.com/mcp. Sign in as the Crisphive business owner when
the consent screen opens. (Custom connectors require a Claude plan that
supports them.)
Or add to .cursor/mcp.json:
Settings β Connectors (developer mode) β add MCP server with URL
https://api.crisphive.com/mcp (OAuth).
Add to ~/.gemini/settings.json (note: Gemini CLI uses httpUrl for
Streamable HTTP servers):
Most clients accept the standard remote-server shape:
Only the URL field name varies in a few clients:
| Client | Config file | URL field |
|---|---|---|
| Cline / Roo Code | cline_mcp_settings.json | url |
| Windsurf | ~/.codeium/windsurf/mcp_config.json | serverUrl |
| Gemini CLI | ~/.gemini/settings.json | httpUrl |
| Zed | settings.json β context_servers | url |
Clients that only speak stdio can bridge with
mcp-remote:
@crisphive/mcp)This repository also ships a thin local stdio server: the same 61 tools
(same names, same schemas β generated from the same /v1 OpenAPI spec as the
hosted endpoint), where each call is an HTTPS request to the Crisphive API
with your key. No business logic runs locally.
Environment variables:
| Variable | Required | Meaning |
|---|---|---|
CRISPHIVE_API_KEY | for tool calls | chsk_live_β¦ = production data, chsk_test_β¦ = isolated sandbox. Create keys in the dashboard (Developers β API keys). |
CRISPHIVE_BASE_URL | no | API origin override (default https://api.crisphive.com). |
Prefer the hosted remote server (https://api.crisphive.com/mcp) when your
client supports it β OAuth, no key handling, always current. The local package
exists for stdio-only clients and self-hosted setups.
Developing in this repo: npm ci && npm test. The tool registry
(src/tools.generated.json) is generated β npm run generate refreshes it
from the live spec; CI fails if it drifts from /v1.
Every request is authenticated with a secret API key sent as a bearer token. Create keys from your Crisphive business dashboard. The key prefix selects the data environment:
chsk_live_β¦ β live (production) datachsk_test_β¦ β sandbox (isolated test) dataLoad keys from the environment β never commit them.
Keys expire. The lifetime is chosen when the key is created β 30 days by
default, up to 365 β and is fixed for that key's life; it cannot be extended
later. To renew, create a second key, point your agent at it, then revoke the
first: a business can hold several active keys at once, so the changeover has
no downtime and needs no special endpoint (the same procedure AWS documents for
access keys). Read expires_at from the dashboard or the key API and schedule
the swap. An aged-out key fails with API_KEY_EXPIRED, distinct from
API_KEY_INVALID, so you can alert on a missed renewal separately from a
revocation.
Crisphive emails the business's owners 7 days before a key expires (14 days for
an OAuth connection), so an expiry should not be a surprise β but the mail goes
to the business, not necessarily to you, so track expires_at yourself. A key
deliberately created for less than 7 days gets no advance notice; it would have
arrived at creation.
The MCP endpoint additionally supports OAuth 2.1 for end-user connectors (claude.ai, ChatGPT, β¦): the business owner authorizes your agent on a consent screen and no key is ever handled. A compliant MCP client runs the whole flow automatically β discovery, dynamic client registration, authorization code + PKCE. Full flow, scopes and token lifetimes: docs/integration.md.
61 tools, one per operation of the public /v1 API β same names as the SDK
methods (listCustomers, createJobRequest, β¦), derived from the same OpenAPI
spec so REST and MCP never drift. Full reference:
docs/tools.md.
| Group | Tools |
|---|---|
| Customers (CRM sync, full CRUD) | listCustomers Β· createCustomer Β· getCustomer Β· updateCustomer Β· deleteCustomer |
| Bookings (create & track) | createJobRequest Β· listJobRequests Β· getJobRequest Β· getJobRequestTimeline Β· listJobRequestBookingWindows Β· listJobRequestChanges |
| Catalog (read-only) | listJobTypes Β· getJobType Β· listSkills Β· listSkillCategories Β· listSkillsByCategory Β· listServiceAreas Β· getServiceArea |
| Team & fleet (reads) | listTechnicians Β· getTechnician Β· listVehicles Β· getVehicle |
| Team roster management (HR-system sync) | createTechnician Β· updateTechnician Β· deleteTechnician Β· replaceTechnicianBuddies Β· replaceTechnicianLeads Β· replaceTechnicianVehicles Β· replaceTechnicianServiceAreas Β· replaceTechnicianSkills Β· listTechnicianSkills |
| Matching & scheduling (read-only, engine-computed) | listMatchingSlots Β· listCrewCandidates Β· getTechnicianSchedule Β· listNearbyTechnicians |
| Scheduling actions (drive the schedule) | quoteJobRequest Β· confirmJobRequest Β· previewJobRequestMove Β· commitJobRequestMove |
| Priority & emergency dispatch (P0βP3, SLA, cascade) | updateJobPriority Β· listEmergencyCandidates Β· previewEmergencyReschedule Β· commitEmergencyReschedule |
| Absence resolve (sick call β re-staff a technician's whole day) | previewAbsenceResolve Β· commitAbsenceResolve |
| Technician time off (record a sick day / leave, read existing leave) | createTechnicianTimeOff Β· listTechnicianTimeOff |
Typical agent flow:
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