A side-by-side look at the TehProf Support and Simple Support System MCP MCP servers: transport, auth, tools, quality signals, and the config to install either one in Claude, Cursor, Windsurf or VS Code.
Verdict: choose TehProf Support for support & service management work; choose Simple Support System MCP for support & service management. You can also run both side by side in one mcpServers block.
SUPPORT_BACKEND_URL, MCP_PORT, MCP_HOST.knowledge_search, knowledge_read, knowledge_list.SIMPLE_SUPPORT_SYSTEM_BASE_URL, SIMPLE_SUPPORT_SYSTEM_API_KEY, SIMPLE_SUPPORT_SYSTEM_API_PATH, SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN, SIMPLE_SUPPORT_SYSTEM_TIMEOUT_MS.list_tickets, get_ticket, reply_to_ticket.Rows where the two servers differ are marked.
| Spec | T TehProf Support | |
|---|---|---|
| Category | Support & Service Management | Support & Service Management |
| Quality signal | 41/100 · Fair | 47/100 · Fair |
| Install command | Not confirmed yet | Not confirmed yet |
| Transport | — | — |
| Auth | Not declared | Not declared |
| Pricing | Freemium | Not declared |
| Required env vars | SUPPORT_BACKEND_URLMCP_PORTMCP_HOST | SIMPLE_SUPPORT_SYSTEM_BASE_URLSIMPLE_SUPPORT_SYSTEM_API_KEYSIMPLE_SUPPORT_SYSTEM_API_PATHSIMPLE_SUPPORT_SYSTEM_PROJECT_TOKENSIMPLE_SUPPORT_SYSTEM_TIMEOUT_MS |
| Verified owner | Community listing | Community listing |
| GitHub stars | 0 | 0 |
| Directory activity | 0 views 0 installs 0 upvotes | 0 views 0 installs 0 upvotes |
| Tools | 36 | 23 |
| Full listing | View TehProf Support | View Simple Support System MCP |
knowledge_searchFull-text search across the knowledge baseknowledge_readRead a specific articleknowledge_listList articles by categoryonboarding_guideStep-by-step setup walkthroughonboarding_featuresFeature matrix by plandemo_create_ticketCreate a ticket in the sandboxdemo_view_ticketInspect a demo ticketdemo_workflowWalk the full ticket lifecyclepricing_plansList all pricing planspricing_calculatePersonalized plan recommendationsystem_healthPlatform status probesystem_infoServer capabilitieslist_ticketsLists tickets with filters for project, state, type, priority, assignee, text search and change date, sorted and paged. Compact summaries by default.get_ticketReads one ticket with its attachments and, unless switched off, all of its comments.reply_to_ticketPosts a reply as a comment on a ticket and triggers the notification mails.set_ticket_stateMoves a ticket to another workflow state and notifies everyone involved.create_ticketCreates a ticket in a project, by project id or project handle, optionally with uploaded files.update_ticketChanges title, content, type, priority or assignee. Only the given fields are touched.approve_ticketApproves a moderated ticket.delete_ticketDeletes a ticket with all comments and attachment links. Irreversible, needs `confirm: true`.list_ticket_commentsLists the comments of a ticket.update_commentReplaces the text of a comment.approve_commentApproves a moderated comment.delete_commentDeletes a comment. Irreversible, needs `confirm: true`.Paste either block (or both) into your client config, e.g. claude_desktop_config.json or ~/.cursor/mcp.json. We only show a config when the install command is confirmed.
No confirmed install command for TehProf Support yet — follow the setup steps linked from its listing page rather than a guessed package name.
No confirmed install command for Simple Support System MCP yet — follow the setup steps linked from its listing page rather than a guessed package name.