A side-by-side look at the Freshdesk MCP and TehProf Support MCP servers: transport, auth, tools, quality signals, and the config to install either one in Claude, Cursor, Windsurf or VS Code.
Verdict: choose Freshdesk MCP for support & service management work as a local process; choose TehProf Support for support & service management. You can also run both side by side in one mcpServers block.
FRESHDESK_API_KEY, FRESHDESK_DOMAIN.create_ticket, update_ticket, delete_ticket.SUPPORT_BACKEND_URL, MCP_PORT, MCP_HOST.knowledge_search, knowledge_read, knowledge_list.Rows where the two servers differ are marked.
| Spec | T TehProf Support | |
|---|---|---|
| Category | Support & Service Management | Support & Service Management |
| Quality signal | 56/100 · Good | 41/100 · Fair |
| Install command | Confirmed | Not confirmed yet |
| Transport | Local subprocess (stdio) | — |
| Auth | Not declared | Not declared |
| Pricing | Not declared | Freemium |
| Required env vars | FRESHDESK_API_KEYFRESHDESK_DOMAIN | SUPPORT_BACKEND_URLMCP_PORTMCP_HOST |
| Verified owner | Community listing | Community listing |
| GitHub stars | 70 | 0 |
| Directory activity | 1 views 0 installs 0 upvotes | 0 views 0 installs 0 upvotes |
| Tools | 28 | 36 |
| Full listing | View Freshdesk MCP | View TehProf Support |
create_ticketCreate new support ticketsupdate_ticketUpdate existing ticketsdelete_ticketDelete a ticketsearch_ticketsSearch for tickets based on criteriaget_ticket_fieldsGet all ticket fieldsget_ticketsGet all ticketsget_ticketGet a single ticketget_ticket_conversationGet conversation for a ticketcreate_ticket_replyReply to a ticketcreate_ticket_noteAdd a note to a ticketupdate_ticket_conversationUpdate a conversationview_ticket_summaryGet the summary of a ticketknowledge_searchFull-text search across the knowledge baseknowledge_readRead a specific articleknowledge_listList articles by categoryonboarding_guideStep-by-step setup walkthroughonboarding_featuresFeature matrix by plandemo_create_ticketCreate a ticket in the sandboxdemo_view_ticketInspect a demo ticketdemo_workflowWalk the full ticket lifecyclepricing_plansList all pricing planspricing_calculatePersonalized plan recommendationsystem_healthPlatform status probesystem_infoServer capabilitiesPaste either block (or both) into your client config, e.g. claude_desktop_config.json or ~/.cursor/mcp.json. We only show a config when the install command is confirmed.
{
"mcpServers": {
"effytech-freshdesk-mcp": {
"command": "uvx",
"args": [
"freshdesk-mcp"
],
"env": {
"FRESHDESK_API_KEY": "YOUR_FRESHDESK_API_KEY_HERE",
"FRESHDESK_DOMAIN": "YOUR_FRESHDESK_DOMAIN_HERE"
}
}
}
}
No confirmed install command for TehProf Support yet — follow the setup steps linked from its listing page rather than a guessed package name.