A side-by-side look at the Zendesk MCP and TehProf Support MCP servers: transport, auth, tools, quality signals, and the config to install either one in Claude, Cursor, Windsurf or VS Code.
Verdict: choose Zendesk MCP for support & service management work; choose TehProf Support for support & service management. You can also run both side by side in one mcpServers block.
zendesk_search_tickets, zendesk_get_tickets, zendesk_get_ticket.SUPPORT_BACKEND_URL, MCP_PORT, MCP_HOST.knowledge_search, knowledge_read, knowledge_list.Rows where the two servers differ are marked.
| Spec | T TehProf Support | |
|---|---|---|
| Category | Support & Service Management | Support & Service Management |
| Quality signal | 51/100 · Good | 41/100 · Fair |
| Install command | Not confirmed yet | Not confirmed yet |
| Transport | — | — |
| Auth | OAuth 2.0 | Not declared |
| Pricing | BYOK (pay the provider) | Freemium |
| Required env vars | None listed | SUPPORT_BACKEND_URLMCP_PORTMCP_HOST |
| Verified owner | Community listing | Community listing |
| GitHub stars | 7 | 0 |
| Directory activity | 3 views 0 installs 0 upvotes | 0 views 0 installs 0 upvotes |
| Tools | 29 | 36 |
| Full listing | View Zendesk MCP | View TehProf Support |
zendesk_search_ticketsSearch tickets by status, priority, type, assignee, requester, tags, or keywordzendesk_get_ticketsList tickets with pagination and sorting (page, per_page, sort_by, sort_order)zendesk_get_ticketGet one ticket's metadatazendesk_create_ticketCreate a new ticket (subject, description, optional priority/type/assignee_id/requester_id/tags/custom_fields)zendesk_update_ticketUpdate one or more fields on an existing ticket (status, priority, subject, type, assignee_id, requester_id, group_id, custom_status_id, tags, custom_fields, due_at)zendesk_get_commentsGet the conversation thread on a ticketzendesk_list_attachmentsList attachments on a ticketzendesk_download_attachmentDownload an attachment to a local cache directoryzendesk_ticket_to_gitlab_contextFormat a ticket and its conversation as a Markdown issue draftzendesk_post_commentPost a public reply on a ticketzendesk_post_internal_notePost an agent-only internal note on a ticketzendesk_set_ticket_statusSet ticket status (`new`, `open`, `pending`, `hold`, `solved`, `closed`)knowledge_searchFull-text search across the knowledge baseknowledge_readRead a specific articleknowledge_listList articles by categoryonboarding_guideStep-by-step setup walkthroughonboarding_featuresFeature matrix by plandemo_create_ticketCreate a ticket in the sandboxdemo_view_ticketInspect a demo ticketdemo_workflowWalk the full ticket lifecyclepricing_plansList all pricing planspricing_calculatePersonalized plan recommendationsystem_healthPlatform status probesystem_infoServer capabilitiesPaste either block (or both) into your client config, e.g. claude_desktop_config.json or ~/.cursor/mcp.json. We only show a config when the install command is confirmed.
No confirmed install command for Zendesk MCP yet — follow the setup steps linked from its listing page rather than a guessed package name.
No confirmed install command for TehProf Support yet — follow the setup steps linked from its listing page rather than a guessed package name.