A side-by-side look at the Matrix42 and Invgate Service Desk MCP MCP servers: transport, auth, tools, quality signals, and the config to install either one in Claude, Cursor, Windsurf or VS Code.
Verdict: choose Matrix42 for support & service management work as a local process; choose Invgate Service Desk MCP for support & service management as a local process. You can also run both side by side in one mcpServers block.
M42_HOST, M42_API_TOKEN, M42_USERNAME, M42_PASSWORD.INVGATE_BASE_URL, INVGATE_API_TOKEN, INVGATE_API_USERNAME, INVGATE_WRITE_PROFILE, INVGATE_ENABLE_WRITES, INVGATE_TELEMETRY, INVGATE_TELEMETRY_DETAIL.Rows where the two servers differ are marked.
| Spec | ||
|---|---|---|
| Category | Support & Service Management | Support & Service Management |
| Quality signal | 37/100 · Fair | 48/100 · Fair |
| Install command | Confirmed | Confirmed |
| Transport | Local subprocess (stdio) | Local subprocess (stdio) |
| Auth | API key required | API key required |
| Pricing | Free | BYOK (pay the provider) |
| Required env vars | M42_HOSTM42_API_TOKENM42_USERNAMEM42_PASSWORD | INVGATE_BASE_URLINVGATE_API_TOKENINVGATE_API_USERNAMEINVGATE_WRITE_PROFILEINVGATE_ENABLE_WRITESINVGATE_TELEMETRYINVGATE_TELEMETRY_DETAIL |
| Verified owner | Community listing | Community listing |
| GitHub stars | 0 | 4 |
| Directory activity | 0 views 0 installs 0 upvotes | 2 views 0 installs 0 upvotes |
| Tools | Not listed | Not listed |
| Full listing | View Matrix42 | View Invgate Service Desk MCP |
No tool names declared yet. Check the project README from the listing page.
No tool names declared yet. Check the project README from the listing page.
Paste either block (or both) into your client config, e.g. claude_desktop_config.json or ~/.cursor/mcp.json. We only show a config when the install command is confirmed.
{
"mcpServers": {
"matrix42": {
"command": "npx",
"args": [
"-y",
"matrix42-mcp"
],
"env": {
"M42_HOST": "YOUR_M42_HOST_HERE",
"M42_API_TOKEN": "YOUR_M42_API_TOKEN_HERE",
"M42_USERNAME": "YOUR_M42_USERNAME_HERE",
"M42_PASSWORD": "YOUR_M42_PASSWORD_HERE"
}
}
}
}
{
"mcpServers": {
"tracegazer-invgate-service-desk-mcp": {
"command": "uvx",
"args": [
"invgate-service-desk-mcp"
],
"env": {
"INVGATE_BASE_URL": "YOUR_INVGATE_BASE_URL_HERE",
"INVGATE_API_TOKEN": "YOUR_INVGATE_API_TOKEN_HERE",
"INVGATE_API_USERNAME": "YOUR_INVGATE_API_USERNAME_HERE",
"INVGATE_WRITE_PROFILE": "YOUR_INVGATE_WRITE_PROFILE_HERE",
"INVGATE_ENABLE_WRITES": "YOUR_INVGATE_ENABLE_WRITES_HERE",
"INVGATE_TELEMETRY": "YOUR_INVGATE_TELEMETRY_HERE",
"INVGATE_TELEMETRY_DETAIL": "YOUR_INVGATE_TELEMETRY_DETAIL_HERE"
}
}
}
}