What is the key difference between Jira Alerts (JSM Operations) and MCP Itglue?

Jira Alerts (JSM Operations) belongs to the Support & Service Management category with local stdio execution, while MCP Itglue belongs to the Support & Service Management category with local stdio execution.

How do I install Jira Alerts (JSM Operations) or MCP Itglue in Claude Desktop or Cursor?

Copy the mcpServers JSON configuration snippet provided on this page into your claude_desktop_config.json or ~/.cursor/mcp.json file and restart your AI client.

Are Jira Alerts (JSM Operations) and MCP Itglue free or paid?

Jira Alerts (JSM Operations) operates under a Free / Open Source model (No auth required). MCP Itglue operates under a BYOK (Pay Provider Direct) model (API Key required).

Which MCP server has more tools and community activity?

Jira Alerts (JSM Operations) lists 0 tools with 0 views and 4 GitHub stars. MCP Itglue lists 9 tools with 2 views and 5 GitHub stars.

Can I use both Jira Alerts (JSM Operations) and MCP Itglue together in the same MCP host?

Yes! MCP hosts like Claude Desktop, Cursor, Windsurf, Cline, and VS Code support configuring multiple servers under the mcpServers object simultaneously.

Side-by-Side Model Context Protocol Comparison

Jira Alerts (JSM Operations) vs MCP Itglue

In-depth architectural comparison of the Jira Alerts (JSM Operations) and MCP Itglue MCP servers. Compare execution transports, security boundaries, tool capabilities, quality scores, and ready-to-paste client installation snippets for Claude, Cursor, Windsurf, and VS Code.

At a Glance & Executive Verdict

Jira Alerts (JSM Operations)

Support & Service Management · Local stdio

Quality: 45/100 (Fair) | Auth: No auth required

MCP Itglue

Support & Service Management · Local stdio

Quality: 57/100 (Good) | Auth: API Key required

Verdict Summary: Choose Jira Alerts (JSM Operations) if you need specialized Support & Service Management tools running via a local process. Choose MCP Itglue if your workspace requires Support & Service Management integration with local subprocess execution. Both servers can be configured concurrently in your client's mcpServers manifest.

Which MCP Server Should You Choose?

Choose Jira Alerts (JSM Operations) when:

You need dedicated capabilities in the Support & Service Management domain.
You prefer local stdio subprocess transport architecture.
Your security boundary fits: No auth required (Free / Open Source).

Explore Jira Alerts (JSM Operations) Details

Choose MCP Itglue when:

You need dedicated capabilities in the Support & Service Management domain.
You prefer local stdio subprocess transport architecture.
Your security boundary fits: API Key required (BYOK (Pay Provider Direct)).
You have access to required keys: ITGLUE_API_KEY, ITGLUE_REGION, MCP_TOKENS_VIEWER, MCP_TOKENS_EDITOR, MCP_TOKENS_ADMIN, CLIENT_ITGLUE_KEYS.
Primary tools included: itglue_list_document_folders, itglue_get_document_image, itglue_list_attachments.

Feature & Specification Comparison

Specification	Jira Alerts (JSM Operations) Support & Service Management	MCP Itglue selic Support & Service Management
Summary	MCP server for Jira Service Management Operations — alerts, on-call schedules and responders	MCP server for IT Glue, the MSP documentation platform. Semantic vector search over documentation, document and flexible-asset read/write, role-based access control, and bring-your-own-key support.
Category & Scope	Support & Service Management

Tools & Capabilities Breakdown

Jira Alerts (JSM Operations) Tools (0)

No explicit tool names declared in metadata yet. Check project README on main listing page.

MCP Itglue Tools (9)

itglue_list_document_folders

read

itglue_get_document_image

read

itglue_list_attachments

read

itglue_create_document_image

write

itglue_create_attachment

write

itglue_build_vector_index

Ready-to-Paste Client Configurations

Paste either (or both) of these JSON server blocks into your client config file (e.g. claude_desktop_config.json or ~/.cursor/mcp.json).

Jira Alerts (JSM Operations) Configuration

mcpServers (Claude Desktop / Cursor)

{
  "mcpServers": {
    "jira-alerts-jsm-operations": {
      "command": "npx",
      "args": [
        "-y",
        "jira-alerts-mcp"
      ]
    }
  }
}

MCP Itglue Configuration

mcpServers (Claude Desktop / Cursor)

{
  "mcpServers": {
    "selic-mcp-itglue": {
      "command": "npx",
      "args": [
        "-y",
        "mcp-itglue"
      ],
      "env": {
        "ITGLUE_API_KEY": "YOUR_ITGLUE_API_KEY_HERE",
        "ITGLUE_REGION": "YOUR_ITGLUE_REGION_HERE",
        "MCP_TOKENS_VIEWER": "YOUR_MCP_TOKENS_VIEWER_HERE",
        "MCP_TOKENS_EDITOR": "YOUR_MCP_TOKENS_EDITOR_HERE",
        "MCP_TOKENS_ADMIN": "YOUR_MCP_TOKENS_ADMIN_HERE",
        "CLIENT_ITGLUE_KEYS": "YOUR_CLIENT_ITGLUE_KEYS_HERE"
      }
    }
  }
}

Frequently Asked Questions

Jira Alerts (JSM Operations) is categorized under Support & Service Management and uses a local stdio subprocess. In contrast, MCP Itglue belongs to Support & Service Management using local stdio subprocess. Select Jira Alerts (JSM Operations) when you need capabilities focused on support & service management and MCP Itglue when you require tools for support & service management.

More alternatives to Jira Alerts (JSM Operations)More alternatives to MCP Itglue Support & Service Management category hub

Jira Alerts (JSM Operations) vs MCP Itglue

At a Glance & Executive Verdict

Which MCP Server Should You Choose?

Choose Jira Alerts (JSM Operations) when:

Choose MCP Itglue when:

Feature & Specification Comparison

Tools & Capabilities Breakdown

Jira Alerts (JSM Operations) Tools (0)

MCP Itglue Tools (9)

Ready-to-Paste Client Configurations

Frequently Asked Questions

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