A side-by-side look at the Help Scout MCP Server and Servicenow Nodejs MCP servers: transport, auth, tools, quality signals, and the config to install either one in Claude, Cursor, Windsurf or VS Code.
Verdict: choose Help Scout MCP Server for support & service management work as a local process; choose Servicenow Nodejs for support & service management as a local process. You can also run both side by side in one mcpServers block.
search_help_scout, describe_help_scout, read_help_scout.SERVICENOW_INSTANCE, HAPPY_CONFIG_PATH, HAPPY_MCP_BIND_HOST, HAPPY_MCP_API_TOKEN.SERVICENOW_INSTANCE, SN-Set-Instance, instance.Rows where the two servers differ are marked.
| Spec | ||
|---|---|---|
| Category | Support & Service Management | Support & Service Management |
| Quality signal | 57/100 · Good | 60/100 · Good |
| Install command | Confirmed | Confirmed |
| Transport | Local subprocess (stdio) | Local subprocess (stdio) |
| Auth | Not declared | Not declared |
| Pricing | Not declared | Not declared |
| Required env vars | None listed | SERVICENOW_INSTANCEHAPPY_CONFIG_PATHHAPPY_MCP_BIND_HOSTHAPPY_MCP_API_TOKEN |
| Verified owner | Community listing | Community listing |
| GitHub stars | 47 | 56 |
| Directory activity | 0 views 0 installs 0 upvotes | 0 views 0 installs 0 upvotes |
| Tools | 3 | 3 |
| Full listing | View Help Scout MCP Server | View Servicenow Nodejs |
search_help_scoutFind operations by intent ("customer conversation history", "happiness report")describe_help_scoutLoad the full input schemas for the operations you selectedread_help_scoutExecute one operation: `{ "name": "getThreads", "arguments": { ... } }SERVICENOW_INSTANCESN-Set-InstanceinstancePaste either block (or both) into your client config, e.g. claude_desktop_config.json or ~/.cursor/mcp.json. We only show a config when the install command is confirmed.
{
"mcpServers": {
"help-scout-mcp-server": {
"command": "npx",
"args": [
"-y",
"help-scout-mcp-server"
]
}
}
}
{
"mcpServers": {
"servicenow-nodejs": {
"command": "npx",
"args": [
"-y",
"happy-platform-mcp"
],
"env": {
"SERVICENOW_INSTANCE": "YOUR_SERVICENOW_INSTANCE_HERE",
"HAPPY_CONFIG_PATH": "YOUR_HAPPY_CONFIG_PATH_HERE",
"HAPPY_MCP_BIND_HOST": "YOUR_HAPPY_MCP_BIND_HOST_HERE",
"HAPPY_MCP_API_TOKEN": "YOUR_HAPPY_MCP_API_TOKEN_HERE"
}
}
}
}