ConnectWise PSA vs Crowntowncompost MCP
A side-by-side look at the ConnectWise PSA and Crowntowncompost MCP MCP servers: transport, auth, tools, quality signals, and the config to install either one in Claude, Cursor, Windsurf or VS Code.
Verdict: choose ConnectWise PSA for support & service management work as a local process; choose Crowntowncompost MCP for support & service management as a local process. You can also run both side by side in one mcpServers block.
Which MCP server should you choose?
Choose ConnectWise PSA when
- You need dedicated capabilities in the Support & Service Management domain.
- You prefer a local stdio subprocess transport.
- You have the keys it needs:
CW_SITE, CW_COMPANY_ID, CW_CLIENT_ID, CW_PUBLIC_KEY, CW_PRIVATE_KEY. - You want tools like
cw_search_tickets, cw_my_tickets, cw_get_ticket.
Choose Crowntowncompost MCP when
- You need dedicated capabilities in the Support & Service Management domain.
- You prefer a local stdio subprocess transport.
- Its auth model fits you: other.
- You have the keys it needs:
CROWNTOWN_USERNAME, CROWNTOWN_PASSWORD, CROWNTOWN_SESSION_COOKIE, MCP_CONFIRM_MODE, MCP_CONFIRM_ELICITATION, MCP_CONFIRM_TTL_SECONDS, MCP_CONFIRM_SECRET. - You want tools like
crowntown_healthcheck, crowntown_get_dashboard, crowntown_get_account.
Feature & specification comparison
Rows where the two servers differ are marked.
| Spec | ||
|---|---|---|
| Category | Support & Service Management | Support & Service Management |
| Quality signal | 59/100 · Good | 63/100 · Good |
| Install command | Confirmed | Confirmed |
| Transport | Local subprocess (stdio) | Local subprocess (stdio) |
| Auth | Not declared | other |
| Pricing | Not declared | Free |
| Required env vars | CW_SITECW_COMPANY_IDCW_CLIENT_IDCW_PUBLIC_KEYCW_PRIVATE_KEY | CROWNTOWN_USERNAMECROWNTOWN_PASSWORDCROWNTOWN_SESSION_COOKIEMCP_CONFIRM_MODEMCP_CONFIRM_ELICITATIONMCP_CONFIRM_TTL_SECONDSMCP_CONFIRM_SECRET |
| Verified owner | Community listing | Community listing |
| GitHub stars | 6 | 0 |
| Directory activity | 2 views 0 installs 0 upvotes | 1 views 0 installs 0 upvotes |
| Tools | 41 | 11 |
| Full listing | View ConnectWise PSA | View Crowntowncompost MCP |
Tools & capabilities
ConnectWise PSA tools 41
cw_search_ticketsSearch tickets by company, board, status, summary text, or assigned member. Covers SERVICE and PROJECT tickets — ConnectWise keeps them apart, and ticket_type picks which. Defaults to open tickets only. Returns ticket ids for use with cw_get_ticket / cw_add_ticket_note / cw_create_time_entry.cw_my_ticketsList open tickets assigned to the member this session acts as (owner or listed in resources). Includes project tickets as well as service tickets by default.cw_get_ticketGet one ticket with its most recent notes (newest first). Works for service and project tickets — the resource is detected from the id.cw_create_ticketCreate a new SERVICE ticket on a board for a company. Project tickets cannot be created here — they need a project and a phase.cw_update_ticketUpdate a ticket's status, priority, summary, or owner. Only provided fields change.cw_bundle_ticketsAttach child tickets to a parent ticket (CW's bundling). SERVICE tickets only. Children that already have a parent are refused rather than re-parented, and every child is read back afterwards so the result says which ones actually attached. NOT UNDOABLE FROM HERE — detaching a bundled ticket is only possible in the ConnectWise UI, so check the ids before calling.cw_add_ticket_noteAdd a note to a ticket. Discussion notes are visible to the customer on portals/emails; internal notes are not. Notes are attributed to the member whose API keys this session uses.cw_list_boardsList service boards. Use to discover exact board names for cw_search_tickets / cw_create_ticket, and board ids for cw_get_board (statuses and types).cw_get_boardList what a service board allows — statuses, types, sub-types, items and teams. These are the exact names cw_create_ticket and cw_update_ticket take, and they are BOARD-SCOPED: the same name means a different id on another board. Get the board id from cw_list_boards.cw_list_prioritiesList ticket priorities (exact names for cw_create_ticket / cw_update_ticket).cw_list_ticket_timeList all time entries logged against a ticket (by any member), newest first. Works for service and project tickets.cw_list_ticket_tasksList the task/checklist items on a ticket, with their done state.- +29 more on the listing page
Crowntowncompost MCP tools 11
crowntown_healthcheckConfirm credentials are configured, log in to the Crown Town Compost portal, fetch the dashboard, and report {authenticated, account_status, service_addresses}. On failure, error.kind says which hop broke: no_credential (nothing configured), credential_rejected (the portal refused the username/password), session_expired (a supplied session cookie is no longer honoured), edge_blocked (a CDN/WAF refused the request before the portal saw it, so the credentials were never judged), timeout, transport or http. Read-only; never returns the credentials.crowntown_get_dashboardGet your Crown Town Compost dashboard: account status, active subscription (plan, price, renewal date), next service date, service address(es) and their pickup day(s), and your composting environmental impact (lbs diverted, seedlings, miles offset, gallons of gas). Read-only.crowntown_get_accountGet your account contact details (first name, last name, phone) and notification preferences (email reminders, service notifications). Read-only — use crowntown_update_account to change them.crowntown_update_accountUpdate your contact details and/or notification preferences. Reads your current account form, changes ONLY the field(s) you specify, and re-saves the rest verbatim. The preview shows the current values and the resulting state. Asks the user to confirm first: a confirmation prompt where the client supports one; otherwise the first call returns a preview and a confirmToken, and only a repeat call with that token proceeds (see MCP_CONFIRM_MODE).crowntown_list_service_historyList past collection stops for your account — date, status (Success/Missing/Empty/Inaccessible/Unacceptable), collection time, weight, and services rendered. Paginated and filterable by status. Read-only.crowntown_list_upcoming_servicesList upcoming scheduled collection days from the service calendar, each with the identifiers needed to skip it (rid, clid), the service date, and whether it is currently scheduled or already skipped. Read-only — use crowntown_skip_service to actually skip/unskip.crowntown_get_pickup_scheduleGet the pickup schedule for each service address: pickup day(s), next service date, the official set-out-by time, and an observed arrival-time window (earliest/latest/typical and whether it is consistent or varies) derived from the recorded collection times in your service history. Crown Town Compost publishes no guaranteed arrival window, so the observed window is empirical. Read-only.crowntown_skip_serviceSkip (or un-skip) an upcoming collection day. Pass the rid + clid from crowntown_list_upcoming_services. Asks the user to confirm first: a confirmation prompt where the client supports one; otherwise the first call returns a preview and a confirmToken, and only a repeat call with that token proceeds (see MCP_CONFIRM_MODE).crowntown_list_invoicesList your Crown Town Compost invoices — number, date, amount, status, whether payable, and links (Stripe PDF / receipt / hosted invoice page). Paginated. Read-only.crowntown_report_missed_pickupReport that a scheduled collection was missed. This notifies Crown Town Compost staff. Asks the user to confirm first: a confirmation prompt where the client supports one; otherwise the first call returns a preview and a confirmToken, and only a repeat call with that token proceeds (see MCP_CONFIRM_MODE).crowntown_contact_supportSend a message to Crown Town Compost customer support. The reply-to email and phone default to the ones the support form pre-fills from your account, and the preview shows the exact values that will be sent. Asks the user to confirm first: a confirmation prompt where the client supports one; otherwise the first call returns a preview and a confirmToken, and only a repeat call with that token proceeds (see MCP_CONFIRM_MODE).
Ready-to-paste client configs
Paste either block (or both) into your client config, e.g. claude_desktop_config.json or ~/.cursor/mcp.json. We only show a config when the install command is confirmed.
ConnectWise PSA
{
"mcpServers": {
"connectwise-psa-2": {
"command": "npx",
"args": [
"-y",
"mcp-connectwise-psa"
],
"env": {
"CW_SITE": "YOUR_CW_SITE_HERE",
"CW_COMPANY_ID": "YOUR_CW_COMPANY_ID_HERE",
"CW_CLIENT_ID": "YOUR_CW_CLIENT_ID_HERE",
"CW_PUBLIC_KEY": "YOUR_CW_PUBLIC_KEY_HERE",
"CW_PRIVATE_KEY": "YOUR_CW_PRIVATE_KEY_HERE"
}
}
}
}
Crowntowncompost MCP
{
"mcpServers": {
"crowntowncompost-mcp": {
"command": "npx",
"args": [
"-y",
"crowntowncompost-mcp"
],
"env": {
"CROWNTOWN_USERNAME": "YOUR_CROWNTOWN_USERNAME_HERE",
"CROWNTOWN_PASSWORD": "YOUR_CROWNTOWN_PASSWORD_HERE",
"CROWNTOWN_SESSION_COOKIE": "YOUR_CROWNTOWN_SESSION_COOKIE_HERE",
"MCP_CONFIRM_MODE": "YOUR_MCP_CONFIRM_MODE_HERE",
"MCP_CONFIRM_ELICITATION": "YOUR_MCP_CONFIRM_ELICITATION_HERE",
"MCP_CONFIRM_TTL_SECONDS": "YOUR_MCP_CONFIRM_TTL_SECONDS_HERE",
"MCP_CONFIRM_SECRET": "YOUR_MCP_CONFIRM_SECRET_HERE"
}
}
}
}
Frequently asked questions
ConnectWise PSA is categorized under Support & Service Management and uses a local stdio subprocess. Crowntowncompost MCP belongs to Support & Service Management and uses a local stdio subprocess. Pick ConnectWise PSA for support & service management work and Crowntowncompost MCP for support & service management.
Copy the mcpServers block from the config section on this page into your client's config (for example claude_desktop_config.json or ~/.cursor/mcp.json), then fully restart the client.
ConnectWise PSA has no declared pricing — check the project's own site. Crowntowncompost MCP is listed as free. Auth: other. If a server needs environment variables such as API keys, define them under the env key in your client's MCP config.
Yes. MCP clients support multiple servers: add connectwise-psa-2 and crowntowncompost-mcp as separate keys in the same mcpServers object, and your assistant will call tools from either one.
On AllMCPs, ConnectWise PSA has a quality signal of 59/100 (Good) with 2 views, 0 installs and 6 GitHub stars. Crowntowncompost MCP has 63/100 (Good) with 1 views, 0 installs and 0 GitHub stars.