Bugherd MCP vs Autotask

In-depth architectural comparison of the Bugherd MCP and Autotask MCP servers. Compare execution transports, security boundaries, tool capabilities, quality scores, and ready-to-paste client installation snippets for Claude, Cursor, Windsurf, and VS Code.

Which MCP Server Should You Choose?

Choose Bugherd MCP when:

• You need dedicated capabilities in the Support & Service Management domain.
• You prefer local stdio subprocess transport architecture.
• Your security boundary fits: No auth required (Free / Open Source).
• Primary tools included: bugherd_get_organization, bugherd_list_users, bugherd_list_members.

Explore Bugherd MCP Details

Choose Autotask when:

• You need dedicated capabilities in the Support & Service Management domain.
• You prefer local stdio subprocess transport architecture.
• Your security boundary fits: No auth required (Free / Open Source).
• Primary tools included: autotask_search_companies, autotask_create_company, autotask_update_company.

Explore Autotask Details

Feature & Specification Comparison

Specification	Bugherd MCP Berckan Support & Service Management	Autotask Support & Service Management
Summary	MCP server for BugHerd bug tracking. List projects, view tasks with filtering by status/priority/tags, get task details, and read comments.	MCP server for Kaseya Autotask PSA — companies, tickets, projects, time entries, and more.
Category & Scope	Support & Service Management

Tools & Capabilities Breakdown

Ready-to-Paste Client Configurations

Paste either (or both) of these JSON server blocks into your client config file (e.g. claude_desktop_config.json or ~/.cursor/mcp.json).

{
  "mcpServers": {
    "berckan-bugherd-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "berckan-bugherd-mcp"
      ]
    }
  }
}

{
  "mcpServers": {
    "autotask": {
      "command": "npx",
      "args": [
        "-y",
        "github:WYRE-AI/autotask-mcp"
      ]
    }
  }
}

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