Support & Service Management MCP Servers

Model Context Protocol servers in the Support & Service Management category.

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MCP Atlassian

MCP server for Atlassian products (Confluence and Jira). Supports Confluence Cloud, Jira Cloud, and Jira Server/Data Center. Provides comprehensive tools for searching, reading, creating, and managing content across Atlassian workspaces.

Casemargin MCP Server

Turn a support ticket into a structured case brief, or score its L2 escalation readiness.

Freshdesk MCP

MCP server that integrates with Freshdesk, enabling AI models to interact with Freshdesk modules and perform various support operations.

Jira MCP

Full-featured open source Jira & Confluence MCP server with 24 tools: issue CRUD, sprint lifecycle, comments, transitions, user management, and wiki pages.

MCP Itglue

MCP server for IT Glue, the MSP documentation platform. Semantic vector search over documentation, document and flexible-asset read/write, role-based access control, and bring-your-own-key support.

Yandex Tracker MCP

MCP Server for Yandex Tracker. Provides tools for searching and retrieving information about issues, queues, users.

Jira MCP

nguyenvanduocit

A Go-based MCP connector for Jira that enables AI assistants like Claude to interact with Atlassian Jira. This tool provides a seamless interface for AI models to perform common Jira operations including issue management, sprint planning, and workflow transitions.

Rootly MCP Server

MCP server for the incident management platform Rootly.

Quickchat AI MCP

Launch your conversational Quickchat AI agent as an MCP to give AI apps real-time access to its Knowledge Base and conversational capabilities.

Opslevel MCP

Model Context Protocol (MCP) server for OpsLevel

Zendesk MCP

MCP server for Zendesk. Read/write tools for tickets, comments, views, macros, users, groups, organizations, and time tracking; optional Help Center knowledge base and Git-Zen GitLab integration.

Bugherd MCP

MCP server for BugHerd bug tracking. List projects, view tasks with filtering by status/priority/tags, get task details, and read comments.

Invgate Service Desk MCP

MCP server for InvGate Service Desk: 96 tools across 11 domains (incidents, users, knowledge base, assets, custom fields, workflows, time tracking), read-only by default with opt-in writes.