Tickiti vs Magic MCP
A side-by-side look at the Tickiti and Magic MCP MCP servers: transport, auth, tools, quality signals, and the config to install either one in Claude, Cursor, Windsurf or VS Code.
Verdict: choose Tickiti for support & service management work; choose Magic MCP for architecture & design as a local process. You can also run both side by side in one mcpServers block.
Which MCP server should you choose?
Choose Tickiti when
- You need dedicated capabilities in the Support & Service Management domain.
- You want tools like
create_ticket, respond_to_ticket, close_ticket.
Choose Magic MCP when
- You need dedicated capabilities in the Architecture & Design domain.
- You prefer a local stdio subprocess transport.
- Its auth model fits you: API key required.
- You have the keys it needs:
TWENTY_FIRST_API_KEY, API_KEY_21ST.
Feature & specification comparison
Rows where the two servers differ are marked.
| Spec | ||
|---|---|---|
| Category | Support & Service Management | Architecture & Design |
| Quality signal | 45/100 · Fair | 53/100 · Good |
| Install command | Not confirmed yet | Confirmed |
| Transport | — | Local subprocess (stdio) |
| Auth | Not declared | API key required |
| Pricing | Not declared | Paid service |
| Required env vars | None listed | TWENTY_FIRST_API_KEYAPI_KEY_21ST |
| Verified owner | Community listing | Community listing |
| GitHub stars | 0 | 6,217 |
| Directory activity | 1 views 0 installs 0 upvotes | 16 views 1 installs 0 upvotes |
| Tools | 33 | Not listed |
| Full listing | View Tickiti | View Magic MCP |
Tools & capabilities
Tickiti tools 33
create_ticketOpen a ticket (subject+content, template, or intervention), with assignee, priority, status and participants; `is_public` is requiredrespond_to_ticketPost a response; change status, hold, assignee, priority, queue, subject, participants; `send_full_email` for the whole reply by emailclose_ticketClose, optionally with a final reply and a resolutionedit_responseChange a response in place (whole body, find/replace, visibility) with no notification — or publish an internal note and notifydelete_responseSoft-delete a responseadd_participantsChange participantsdelete_ticketsDelete tickets (by number, or everything from one sender) and undo itmerge_ticketsMerge two tickets (the older survives)link_ticketsThe Linked panelmove_responsesRepair a thread: move or copy responses, or split them off into a new linked ticketchange_originatorChange who raised a ticketdelete_attachmentRemove one attachment (a malicious file, say), keeping a record of it- +21 more on the listing page
Magic MCP tools
No tool names declared yet. Check the project README from the listing page.
Ready-to-paste client configs
Paste either block (or both) into your client config, e.g. claude_desktop_config.json or ~/.cursor/mcp.json. We only show a config when the install command is confirmed.
Tickiti
No confirmed install command for Tickiti yet — follow the setup steps linked from its listing page rather than a guessed package name.
Magic MCP
{
"mcpServers": {
"21st-dev-magic-mcp": {
"command": "npx",
"args": [
"-y",
"@21st-dev/cli@latest"
],
"env": {
"TWENTY_FIRST_API_KEY": "YOUR_TWENTY_FIRST_API_KEY_HERE",
"API_KEY_21ST": "YOUR_API_KEY_21ST_HERE"
}
}
}
}