SamDesk Support MCP server
Read your SamDesk support inbox, find customer agreements and draft replies. Read-only.
Remote MCP server: https://samdesk.nl/support/mcp (Streamable HTTP) · Website: samdesk.nl/support/plugin
What it does
SamDesk Support lets an AI assistant read selected conversations from your SamDesk support inbox, find what was agreed with a customer in earlier messages, and draft a reply in the chat. You send the reply yourself from SamDesk.
Read-only. It does not send messages, change conversations or save drafts.
Connect
- Server URL:
https://samdesk.nl/support/mcp - Transport: Streamable HTTP
- Authentication: OAuth with PKCE (S256), dynamic client registration and client ID metadata documents, so MCP clients connect without manual setup. Sign in with your SamDesk account.
Claude (claude.ai, Desktop): Settings → Connectors → Add custom connector → paste the server URL.
Claude Code:
claude mcp add --transport http samdesk-support https://samdesk.nl/support/mcp
Cursor, VS Code, Cline, Windsurf and other clients (mcp.json / cline_mcp_settings.json):
{
"mcpServers": {
"samdesk-support": {
"type": "http",
"url": "https://samdesk.nl/support/mcp"
}
}
}
Cline uses "type": "streamableHttp"; see llms-install.md.
Tools
| Tool | What it does |
|---|---|
support_account / list_inboxes | Account and inboxes. |
search_conversations / get_conversation | Find and read conversations. |
customer_conversations | All conversations with one customer. |
Example prompts
- What did we agree with customer De Vries about the delivery date?
- Show unanswered conversations from today.
- Draft a reply to the last email from Bakkerij Smit.
Links
- Website: https://samdesk.nl/support/plugin/
- Documentation: https://samdesk.nl/support/plugin/
- Privacy policy: https://samdesk.nl/support/plugin/privacy/
- Terms: https://samdesk.nl/nl/terms-of-service/
- Support: mailto:support@samdesk.nl
Keywords
helpdesk, shared inbox, customer support AI, support ticket search, reply drafting.
Nederlands: klantenservice software, gedeelde inbox, helpdesk, klantgesprekken zoeken, antwoord opstellen.
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Publisher
Samautomation, Wognum, the Netherlands · https://samautomation.work
This repository holds the public listing (README, server.json, install notes). The server itself is hosted by the publisher; there is nothing to install or build.