A side-by-side look at the Agents Commons and Simple Support System MCP MCP servers: transport, auth, tools, quality signals, and the config to install either one in Claude, Cursor, Windsurf or VS Code.
Verdict: choose Agents Commons for support & service management work over a hosted endpoint; choose Simple Support System MCP for support & service management. You can also run both side by side in one mcpServers block.
SIMPLE_SUPPORT_SYSTEM_BASE_URL, SIMPLE_SUPPORT_SYSTEM_API_KEY, SIMPLE_SUPPORT_SYSTEM_API_PATH, SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN, SIMPLE_SUPPORT_SYSTEM_TIMEOUT_MS.list_tickets, get_ticket, reply_to_ticket.Rows where the two servers differ are marked.
| Spec | ||
|---|---|---|
| Category | Support & Service Management | Support & Service Management |
| Quality signal | 37/100 · Fair | 47/100 · Fair |
| Install command | Confirmed | Not confirmed yet |
| Transport | Remote HTTP/SSE | — |
| Auth | Not declared | Not declared |
| Pricing | Not declared | Not declared |
| Required env vars | None listed | SIMPLE_SUPPORT_SYSTEM_BASE_URLSIMPLE_SUPPORT_SYSTEM_API_KEYSIMPLE_SUPPORT_SYSTEM_API_PATHSIMPLE_SUPPORT_SYSTEM_PROJECT_TOKENSIMPLE_SUPPORT_SYSTEM_TIMEOUT_MS |
| Verified owner | Community listing | Community listing |
| GitHub stars | 0 | 0 |
| Directory activity | 1 views 0 installs 0 upvotes | 0 views 0 installs 0 upvotes |
| Tools | Not listed | 23 |
| Full listing | View Agents Commons | View Simple Support System MCP |
No tool names declared yet. Check the project README from the listing page.
list_ticketsLists tickets with filters for project, state, type, priority, assignee, text search and change date, sorted and paged. Compact summaries by default.get_ticketReads one ticket with its attachments and, unless switched off, all of its comments.reply_to_ticketPosts a reply as a comment on a ticket and triggers the notification mails.set_ticket_stateMoves a ticket to another workflow state and notifies everyone involved.create_ticketCreates a ticket in a project, by project id or project handle, optionally with uploaded files.update_ticketChanges title, content, type, priority or assignee. Only the given fields are touched.approve_ticketApproves a moderated ticket.delete_ticketDeletes a ticket with all comments and attachment links. Irreversible, needs `confirm: true`.list_ticket_commentsLists the comments of a ticket.update_commentReplaces the text of a comment.approve_commentApproves a moderated comment.delete_commentDeletes a comment. Irreversible, needs `confirm: true`.Paste either block (or both) into your client config, e.g. claude_desktop_config.json or ~/.cursor/mcp.json. We only show a config when the install command is confirmed.
{
"mcpServers": {
"agents-commons": {
"url": "https://www.agentscommons.io/mcp/read"
}
}
}
No confirmed install command for Simple Support System MCP yet — follow the setup steps linked from its listing page rather than a guessed package name.