QuackbackIO/quackback
๐ โ๏ธ - Open-source customer feedback platform with built-in MCP server. Agents can search feedback, triage posts, update statuses, create and comment on posts, vote, manage roadmaps, merge duplicates, and publish changelogs.
Quick Install
{
"mcpServers": {
"quackbackio-quackback": {
"command": "npx",
"args": [
"-y",
"quackbackio-quackback"
]
}
}
}Using an AI coding agent (Claude Code, Cursor, etc.)? Copy a ready-made prompt that tells it to fetch the setup instructions and install this server for you.
Documentation Overview
Quackback
Open source feedback for teams that ship.
The open-source alternative to Canny, UserVoice, and Productboard.
Collect feedback. Prioritize what matters. Close the loop.
Website ยท Docs ยท Get Started
Get Started
Cloud โ start free at app.quackback.io. We host, scale, and maintain it for you. No setup required.
Self-hosted anywhere with Docker or one click on Railway.
Why Quackback?
Most feedback tools are expensive, closed-source, and lock you in. Quackback gives you a modern feedback system you actually own.
- Self-host for free. Run on your own infrastructure. No per-seat pricing.
- Own your data. Your feedback lives in your own database. No vendor lock-in.
- AI-powered. Automatic duplicate detection, AI summaries, feedback extraction from external sources, and an MCP server that lets AI agents search, triage, and act on feedback directly.
- 24 integrations. Slack, Linear, Jira, GitHub, Intercom, Zendesk, and more out of the box.
Features
- Feedback boards. Let users vote, comment, and track status on feature requests. Vote on behalf of customers and see a full activity timeline on every post.
- AI-powered. Automatically detect duplicates, summarize key themes, and ingest feedback from Slack, email, and other sources so nothing slips through the cracks.
- Embeddable widget. Collect feedback right inside your app with a drop-in widget. Works on desktop and mobile, with native SDKs for iOS and Android.
- Admin inbox. Triage incoming feedback in one place. Filter, group, dismiss, and restore deleted posts.
- Roadmap & changelog. Show users what's planned, in progress, and shipped. Publish updates and schedule posts for later.
- Integrations. 24 integrations including Slack, Linear, Jira, GitHub, Intercom, Zendesk, and two-way issue tracker sync.
- API, webhooks & MCP. Automate workflows with the REST API, outbound webhooks, and a 23-tool MCP server for AI agents.
- Internationalization. Portal and widget available in English, French, German, Spanish, and Arabic with full RTL support. Auto-detects browser language.
- Flexible auth. Password, email OTP, Google, GitHub, and SSO with providers like Okta and Auth0.
- SEO-ready. Auto-generated sitemap and social sharing previews on every portal page.
Integrations
Slack, Linear, Jira, GitHub, GitLab, Asana, ClickUp, Monday, Trello, Notion, Shortcut, Azure DevOps, Intercom, Zendesk, Freshdesk, HubSpot, Salesforce, Stripe, Discord, Teams, Segment, Zapier, Make, and n8n.
Self-Hosted
One-Click Deploy
Docker
git clone https://github.com/QuackbackIO/quackback.git
cd quackback
cp .env.example .env # Edit with your configuration
docker build -t quackback -f apps/web/Dockerfile .
docker run -p 3000:3000 --env-file .env quackback
Requires PostgreSQL and a Redis-compatible store. Set DATABASE_URL and REDIS_URL in .env. Migrations run automatically on startup.
Contributing
See the Contributing Guide to get started.
- GitHub Discussions โ ask questions, share ideas
Local Development
Prerequisites: Bun v1.3.7+ and Docker
git clone https://github.com/QuackbackIO/quackback.git
cd quackback
bun run setup # Install deps, start Docker, run migrations
bun run db:seed # Optional: seed demo data
bun run dev # http://localhost:3000
Log in with demo@example.com / password.
Tech Stack
- TanStack Start + TanStack Router ยท Full-stack React framework
- PostgreSQL + Drizzle ORM ยท Database and type-safe ORM
- BullMQ ยท Background job processing
- Better Auth ยท Authentication
- Tailwind CSS v4 + shadcn/ui ยท Styling
- Bun ยท Runtime and package manager
License
- Self-hosting โ free and fully functional, no limits
- Modifications โ if you distribute or run a modified version as a service, open-source your changes under AGPL-3.0
Contributions require signing our CLA.