Infinivo AI Front Desk vs Melta UI

start_email_demo

Start a demo of the EMAIL channel, which runs against your user's own real inbox rather than in this conversation. Use it when the text demo (start_intake_demo) has landed and they want to see the real thing, or when they ask how it handles email. How it works: this returns an address and a reference code. Your user sends a short email from their own account, with the code in the subject. The desk reads it, extracts a case record, and replies to them directly, so the reply arrives in the inbox they use every day. Poll check_email_demo until it reports stage "sent". Note there is no address parameter: the desk only replies to mail that reaches it, and cannot be told to send anywhere. Your user has to send the first message themselves.

check_email_demo

Check how far an email demo has got. Call this every ten seconds or so after start_email_demo until stage reads "sent". Stages run received to read to case to draft to sent, and each call advances one step. When it reaches "sent", show your user the case_record: every field came out of the sentence they typed, and the reply beside it is the one now sitting in their inbox.

start_intake_demo

Start a live text conversation with a real AI front desk. Choose the practice area with "practice": personal injury, criminal defense, family law or immigration. Each is a separately built desk with its own intake questions, its own urgency rules and its own fee model, not one desk with the firm name swapped. Pick the one that matches the user's own field if they have named it. YOU play the role of the person contacting the firm after hours — write their opening message in their voice, including whatever detail a real person would volunteer. Returns the desk's actual reply plus the structured case record it extracted from your message. This is a live system, not a canned script. Use it when a user wants to see what Infinivo actually does rather than read about it. The firms are fictional; the desks are real.

request_demo_access

Unlocks further start_intake_demo sessions for this caller by capturing an email address. Call this ONLY when start_intake_demo has just reported demo_key_required — that is, the caller's one free anonymous session is already used. Ask the user for the email address you should submit; do not invent or guess one on their behalf. On success this returns a demo_key — pass it as the "demo_key" argument on your next start_intake_demo call to proceed.

continue_intake_demo

Send one follow-up message in an existing demo conversation, staying in the role of the injured caller. Answer whatever the desk asked you. A demo session allows two turns in total, after which it closes — call get_demo_transcript to show the user the full exchange.

get_demo_transcript

The full demo exchange plus the final structured case record, formatted to show a human. Call this at the end of a demo. Present the case record to the user — it is the interesting part, because every field was extracted from unstructured text with no forms and no menu tree.