ictdialer-mcp

A Model Context Protocol server for ICTDialer — the cloud auto-dialer and predictive-dialer platform from ICT Innovations. ICTDialer.com is the hosted edition of ICTContact and runs the same engine, so this server speaks that API.

It lets an AI assistant monitor outbound campaigns — list them, check status, read summaries and per-call results — and, only when you turn writes on, start and stop them.

Install

Terminal

npx -y ictdialer-mcp      # no install
npm install -g ictdialer-mcp

Requires Node.js 18 or newer.

Configure

Variable	Required	Default
`ICTDIALER_BASE_URL`	yes		Server base URL, without the `/rest` suffix, e.g. `https://your-ictdialer`
`ICTDIALER_USERNAME`	yes		API account username
`ICTDIALER_PASSWORD`	yes		Password for that account
`ICTDIALER_MCP_ALLOW_WRITE`	no	`false`	Unlock start/stop campaign (see Safety)
`ICTDIALER_TIMEOUT_MS`	no	`30000`	Per-request timeout
`ICTDIALER_TLS_INSECURE`	no	`false`	Skip TLS verification — self-signed test servers only

Claude Desktop example

config.json

{
  "mcpServers": {
    "ictdialer": {
      "command": "npx",
      "args": ["-y", "ictdialer-mcp"],
      "env": {
        "ICTDIALER_BASE_URL": "https://your-ictdialer",
        "ICTDIALER_USERNAME": "admin",
        "ICTDIALER_PASSWORD": "your-password"
      }
    }
  }
}

Tools

Read tools are always available:

Tool	What it does
`ictdialer_list_campaigns`	List campaigns (id and name)
`ictdialer_campaign_status`	Live status of a campaign (running, stopped)
`ictdialer_campaign_summary`	Totals: answered, failed, human vs machine
`ictdialer_campaign_result`	Per-call results (contact, response, AMD, DNC)

Write tools appear only when ICTDIALER_MCP_ALLOW_WRITE=true:

Tool	What it does
`ictdialer_start_campaign`	Launch a campaign — begins live outbound calling
`ictdialer_stop_campaign`	Stop a running campaign

Safety

The server is read-only by default. Starting a campaign begins live outbound calling and can cost real money, so ictdialer_start_campaign and ictdialer_stop_campaign are not registered at all unless you set ICTDIALER_MCP_ALLOW_WRITE=true.

How it connects

ICTDialer exposes a form-encoded RPC API at {base}/rest/<Method>. Each call carries the account username and password; the server sends those for you. There is no separate token to provision.

About

Built by Tahir Almas at ICT Innovations — the team behind ICTDialer, ICTContact, ICTBroadcast, ICTFax and ICTPBX. Learn more at ictdialer.com.

MIT licensed. Issues and PRs welcome at github.com/ictinnovations/ictdialer-mcp.