Read CRM contact groups and manage contacts on ICTCRM (ICTContact backend).
Copy the AI prompt to install this server into Claude Code, Cursor, or another agent β or use 1-click editor setup below.
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π‘ Paste the JSON block into your client's configuration file under mcpServers, then restart the application.
A Model Context Protocol server for ICTCRM from ICT Innovations.
ictcrm.com runs on the ICTContact backend, so this server speaks that RPC surface.
It lets an AI assistant read contact groups and β only when you turn writes on β
create and delete contacts and add a contact to a campaign.
Requires Node.js 18 or newer.
| Variable | Required | Default | |
|---|---|---|---|
ICTCRM_BASE_URL | yes | Server base URL, without the /rest suffix, e.g. https://your-ictcrm | |
ICTCRM_USERNAME | yes | API account username | |
ICTCRM_PASSWORD | yes | Password for that account | |
ICTCRM_MCP_ALLOW_WRITE | no | false | Unlock the contact write tools (see Safety) |
ICTCRM_TIMEOUT_MS | no | 30000 | Per-request timeout |
ICTCRM_TLS_INSECURE | no | false | Skip TLS verification β self-signed test servers only |
Read tools are always available:
| Tool | What it does |
|---|---|
ictcrm_list_contact_groups | List contact groups (id, name, description) |
Write tools appear only when ICTCRM_MCP_ALLOW_WRITE=true:
| Tool | What it does |
|---|---|
ictcrm_create_contact | Create a contact in a group; returns the contact id |
ictcrm_delete_contact | Delete a contact by id |
ictcrm_add_contact_to_campaign | Create a contact and attach it to a campaign |
The server is read-only by default. Creating and deleting contacts only becomes
possible when you set ICTCRM_MCP_ALLOW_WRITE=true.
The ICTContact backend that ICTCRM runs on exposes contact groups and contact creation/deletion, but its "list contacts" method errors server-side, so this server does not offer a contact-listing tool. It manages contacts and reads contact groups; listing individual contacts is not available over the API today.
Calls go to a form-encoded RPC API at {base}/rest/<Method>, each carrying the
account username and password. There is no separate token to provision.
Built by Tahir Almas at ICT Innovations β the team behind ICTCRM, ICTContact, ICTDialer, ICTBroadcast, ICTFax and ICTPBX. Learn more at ictcrm.com.
MIT licensed. Issues and PRs welcome at github.com/ictinnovations/ictcrm-mcp.
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